Trust Centre
Every Claim We Make About Ourselves, Checked the Same Way.
We ask you to trust cited, signed, accountable verdicts over confident-sounding AI text. Here is everything that keeps ThriveFinity itself honest, in one place.
See the numbers behind these commitments in our Q2 2026 Transparency Report.
A named person signs every paid deliverable
Every paid deliverable — Offer Validation, Release Assurance, Decision Brief or Go-to-Market Build — is checked and signed by Pranav Unni before it ships. If he won't sign it, it doesn't ship.
Meet Our Verifier CorrectionsPublic corrections
When we get something wrong, the correction is published, not quietly fixed. See what counts as an error and how to report one.
Read the Corrections Policy Guarantee30-day refund guarantee
Show us one unsupported claim or factual error within 30 days and we refund you in full.
Read the Refund Policy AI disclosureClear about how we use AI
Every deliverable names the AI models used and which steps a person did. Aligned with EU AI Act Article 50 disclosure — not a certification.
Read AI Transparency Your dataEU storage, 90-day deletion
Stored on EU infrastructure. Processed by the sub-processors listed on our Sub-processors page, including AI providers outside the EU under standard contractual safeguards. Deleted after 90 days unless you ask sooner.
See Our Sub-processors SecurityHow we protect your work
Encryption in transit and at rest, limited access, tested backups — and how to report a vulnerability.
Read Security PrivacyYour rights and choices
Access, correct or delete your data. We acknowledge requests within 2 working days and respond within one month.
Open the Privacy Centre CompanyWho you contract with
Our legal entity, registration numbers, registered office and which law applies to your contract.
See Company Details ComplaintsIf something goes wrong
Acknowledged within 2 working days, answered within 20 working days, with a clear route to escalate.
Read the Complaints ProcedureWhat We've Declined — and Why
A commitment to verification means sometimes refusing to proceed. Every refusal category is published here with a running count. Zero is honest. as of Sep 2026
Not enough evidence
We held a report because there was not enough evidence to support its conclusions. The client was told and offered time to supply more.
Source could not be verified
A source the work relied on could not be traced back to where it claimed to come from. The verdict was paused until a traceable source was supplied.
Outside scope
The request fell outside what the service covers — for example, checking a private financial forecast without access to the underlying data. We declined or reshaped the engagement.
Integrity
We were asked to misstate a fact, hide a negative finding or attribute a statement someone did not make. We declined the engagement.
Something Looks Wrong? Tell Us Directly.
Email om@thrivefinity.uk to challenge a fact in any published output, report a security issue or ask about your data. A named person reads every message.
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