FAQ

Questions, answered once.

Everything buyers ask us most, in one place. If your question is not here, email om@thrivefinity.uk — every message gets a reply within one business day.

01

About ThriveFinity

What does ThriveFinity do?
We test go-to-market decisions — an offer, the claims in a deck or on a website, a plan, a positioning — against named, dated evidence, and a named person signs the answer. There are four services: Offer Validation, Release Assurance, Decision Brief and the Go-to-Market Build, plus three free checks.
Who is it for?
Established B2B companies, typically 10 to 250 staff, and the CEO, founder or head of marketing or growth who owns a go-to-market decision: launching, repricing or repackaging an offer, entering a new market, or working out why good meetings are not turning into revenue. Founders preparing to raise investment use Release Assurance to check their deck and data room.
Who actually signs the work?
A named human verifier, not an AI, a pseudonym or “the team”. Today that is Pranav Unni, founder and lead verifier — see the verifier profile.
How is this different from an agency or a consultant?
You get a decision you can check, not just an output. Every recommendation is graded against named, dated sources, the strongest case against it is written down, and a named person signs it. When you need the output too, the Go-to-Market Build produces the website pages, sales deck and email sequence on the same evidence.
What will you not do?
Four categories are refused at intake, before payment: disinformation dressed as research, investment advice, deceptive persuasion patterns, and regulated medical, legal or safety determinations.

02

Choosing a Service

Which service do I need?
Start with the question you need answered. Will this offer sell? Offer Validation. Is this deck, website or proposal safe to send? Release Assurance. Which go-to-market call should we make? Decision Brief. Rebuild positioning, website, deck and outbound? Go-to-Market Build. Not sure? Start here.
Do I have to use the services in order?
No. The usual journey is Validate, Verify, Plan, Build, but you can start at any step. Moving up from a Build Verdict to a Decision Brief, or from a Decision Brief to a Go-to-Market Build, within 15 days of delivery credits the full fee you paid.
What are the free checks?
Three automated first reads, with no card needed: the Offer Signal for an offer, the First Signal for your claims or positioning, and the AI Visibility Signal for what AI assistants say about you. Each takes about five minutes to fill in, and results arrive in under an hour. They are unsigned.
What does “signed” mean?
A named verifier has read the deliverable, checked the reasoning and the sources, and put their name to it. If they will not sign it, it does not ship. Free checks and the automated Validation Brief are unsigned.
Can I talk to someone first?
Yes. Book a free 20-minute scoping call at cal.com/thrivefinity, or email om@thrivefinity.uk. The scope of any paid work is then confirmed in writing before you pay.
Do you work with agencies?
Yes. Agencies can white-label all four services for their client work, at partner rates and with no minimum. See agency partnerships.

03

Turnaround and Process

How fast is each service?
Free checks: under an hour. Validation Brief: 2 hours. Build Verdict: 24 hours. Release Assurance Pack: 3 business days; Suite: 5 business days. Decision Brief: a 48-hour target, starting when your intake is accepted. Go-to-Market Build: 10 days.
Is there a limit on how many Decision Briefs you take?
Yes. We accept five Decision Briefs a week. Further requests are queued, and the 48-hour clock starts when each one is accepted.
What do I need to send?
It depends on the service: your offer and pricing, the asset to be checked, or the decision you are weighing, plus any evidence you already hold. The engagement process page sets out what to send for each.
I have a hard deadline. Can you meet it?
Turnarounds are fixed per tier. Tell us your deadline when you get in touch at om@thrivefinity.uk or through the contact page, and we will say honestly whether we can meet it.
Is every claim checked by a person?
Every claim in scope is checked against its source and marked verified, failed or unverifiable. Every decision-critical and high-impact claim is personally re-checked by the verifier before signing, and the deliverable states which claims received a full human re-check.

04

Pricing, Payment and Tax

How much does it cost?
Every price is published on the pricing page. All payments are one-time; there are no subscriptions.
Do prices include tax?
No. Every price excludes tax, which is added at checkout. Prices in GBP are plus applicable taxes; prices in INR are plus 18% GST. Business buyers outside India usually pay no tax, because the reverse charge applies.
How do I pay?
Through a secure Razorpay payment link; no card is stored on file. The Go-to-Market Build is paid in two parts: 50% to start and 50% on delivery.
Can I upgrade and keep what I paid?
Yes. The Validation Brief fee counts towards a Build Verdict. A Build Verdict’s full fee counts towards a Decision Brief, and a Decision Brief’s full fee counts towards a Go-to-Market Build, if you upgrade within 15 days of delivery. One credit per order, non-transferable, and void if the earlier deliverable is refunded.

05

Guarantee and Corrections

What is the 30-Day Honest Verdict Guarantee?
Show us one unsupported claim or factual error in a paid, human-signed deliverable within 30 days and we refund you in full, up to the fee paid. Refunds are processed within 5 business days. Free checks and the automated Validation Brief carry no refund guarantee. Full terms are in the refund policy.
What happens if you get something wrong?
Confirmed errors are corrected publicly on our errata page, separately from any refund. We do not silently edit delivered reports.

06

Data and Confidentiality

Is my material kept confidential?
Yes. Everything you send is confidential from the moment it arrives, and is never shared, published or referenced without your written consent. A mutual NDA is available on paid tiers.
Where is my data stored, and for how long?
On EU infrastructure, for 90 days by default. It is processed by the sub-processors listed in our privacy policy. Deletion requests are confirmed within 72 hours and completed within one calendar month at the latest.
Do you use AI?
Yes, to speed up research and drafting. A named person reads the sources, tests the reasoning and signs. Each paid deliverable says which steps used AI; see our AI transparency policy.
How quickly do you reply to messages?
Within one business day. Email om@thrivefinity.uk or use the contact page.

Still Have a Question?

Start with a free check and see how we work, or write to us and a named person will reply within one business day.